Helen Hedman in The Sex Habits of American Women

Volunteers are essential to the success of every Signature Theatre production. The company is always looking for eager members of the community who have an interest in the arts and who want to become a part of the Signature family. Feel free to give the theatre a call at (703) 820-9771 to inquire about current opportunities.

Signature Theatre
Volunteer Guidelines and Expectations

We appreciate that as a volunteer, you are representing Signature Theatre. We therefore expect the highest regard and respect for our patrons and towards your volunteer colleagues. Please consider the following guidelines when making the choice to be a Signature Theatre Volunteer.

• The high level of customer service that the volunteer staff provides to our patrons ensures a favorable first impression and guarantees their comfort and safety when attending events.

• Volunteers are expected to serve a variety of functions such as greeting and directing patrons, ticket scanning, guiding patrons to their seats, assisting guests with special needs, answering questions, selling merchandise, and directing patrons in the event of an emergency. Functions are assigned nightly by the House Manager.

• Volunteer ushers must be physically able to stand for an hour at a time during a shift. Please let the Volunteer Coordinator know in advance of your physical limitations, if any.

• Volunteers are required to arrive one hour prior to show time for all performances in both theaters. If a volunteer is twenty minutes or more late to a session, your service may not be needed. After the third incident of tardiness, you will not be asked back to the Signature Theatre Volunteer program.

• A volunteer must contact Signature Theatre 48 hours in advance of his/her shift to re-schedule the volunteer session, except in emergency situations. After the third incident of absence, you will not be asked back to the Signature Theatre Volunteer program.

• Appropriate dress is required. Attire should be business casual at a minimum. Please, no sneakers or flip flops. Each volunteer is required to wear a Signature Theatre Volunteer badge and will be expected to return it at the end of the volunteer session. Volunteer bags and coats should be safely locked away during the volunteer shift.

• Volunteer seating at all performances is at the discretion of the management and is subject to availability.

For current Signature Volunteers

Arrival Instructions for Ushers

• Check in is one hour prior to show time.
• Show times are as follows:
  
  Tuesdays &  Wednesdays: 7:30pm (Check in at 6:30pm)
  Thursdays & Fridays: 8:00pm (Check in at 7:00pm)
  Saturdays: 2:00pm & 8:00pm (Check in at 1:00pm & 7:00pm respectively)
  Sundays: 2:00pm & 7:00pm (Check in at 1:00pm & 6:00pm respectively)

• Please meet by Coat Check located on the second floor Mead Lobby.
• Let the House Manager on duty know which show you are scheduled to usher.

Dress Code

• Recommended attire is business casual; no jeans or t-shirts please.

Contact Information
Caroline Angell, Signature’s Volunteer Coordinator, can be reached Monday through Friday between 10:00am and 6:00pm at volunteer@signature-theatre.org or (571) 527-1840.

Cancellation Policy
Please Contact Caroline Angell between 10:00am and 6:00pm at volunteer@signature-theatre.org or (571) 527-1840 to cancel or reschedule a volunteer date.

For last minute or weekend cancellation, please contact the Box Office at (703) 820-9771.